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SmartPay transactions failures
Submitted by metyckoson on Thu, 2014-02-13 08:34
Sometime after 9:05 AM on Wednesday (2/12) the SmartPay server started having problems communicating with the vendor's servers to complete the payment transactions. It appears that it did the pre-authorization and cleared the fines, but that it was unable to complete the payment transaction. The vendor is looking into the problem. We beleive that we will be able to manually send through the failed payments, since the fines were in fact cleared.