Credit card payment problems - Resolved
Submitted by metyckoson on Wed, 2013-05-15 07:59The problem with the payment processor was resolved just after 10 AM and payments seem to be flowing properly again. Down time was between approximately 5 AM and 10 AM. The problem did not impact Kern Co. Thank you for your patience.
Automation Committee Meeting
Submitted by metyckoson on Mon, 2013-05-13 09:32The next meeting of the Automation Committee will be held Wednesday, May 29th in Visalia.
Incoming mail failure - UPDATE
Submitted by metyckoson on Fri, 2013-05-10 10:43UPDATE: The hardware failure has been fixed. Incoming mail is being received. It may take some time for all cached messages to be delivered.
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We have a hardware failure in one server of the Exchange system, so incoming mail is not being delivered to in boxes. If replacement parts are available, we should have them this afternoon. Incoming mail is being spooled for delivery once the server is back online, so no mail should be lost or bounced yet. Outgoing mail appears to be unaffected.
April 24th Automation Committee minutes
Submitted by metyckoson on Mon, 2013-04-29 08:30Draft minutes of the April 24, 2013 Automation Committee meeting are now available.
Horizon upgrade completed
Submitted by metyckoson on Mon, 2013-04-08 19:04The upgrade of the Horizon library management software is complete, except for restoration of some custom work on ValleyCat.
SJVLS offices closed Monday, April 1
Submitted by metyckoson on Thu, 2013-03-28 10:32The SJVLS offices will be closed on Monday, April 1, 2013 in observance of the Cesar Chavez holiday. SJVLS libraries should refer to the After Hours support document for defined evening/weekend/holiday 'emergencies'. Since Fresno County Library is also closed, notify system staff directly if a qualifying situation occurs.































































































