SmartPay issues 11/29-11/30

Submitted by metyckoson on Fri, 2012-11-30 15:05

SmartPay has been experiencing diffiiculty with completing transcations for everyone except Kern Co.  The system has been clearing the fines/fees, but not completeing the final step of charging the credit card.  Our vendor is manually completing the credit transactions, and they are working on a fix for the problem.  In the meantime we recommend disabling your website links to the SmartPay system.